Privacy Policy
Company: CrewContraX, Inc.
1. Overview
This Privacy Policy explains how we collect, use, and store information.
2. Information We Collect
2.1 Account Information
- Name
- Organization affiliation
2.2 Billing Information
Processed by third parties. We do not store card details.
2.3 User Content
- Union contracts
- Work schedules
2.4 Usage Data
- Questions
- Responses
- Activity
2.5 Metadata
- Keywords
- Analytics
2.6 Technical Data
- IP address
- Device/browser
3. How We Use Data
We use data to:
- Provide the Service
- Analyze documents
- Improve performance
- Support users
- Process billing
4. AI and Data Processing
- Data is processed by AI systems to provide functionality
- We DO NOT train models on user-specific data
We may use:
- Aggregated
- De-identified data
5. Data Sharing
We do not sell data.
We may share with:
- Service providers
- Organizations (aggregated insights only)
- Legal authorities
- Business transfers
6. Data Retention and Deletion
6.1 Retention
We retain data as needed for service and legal purposes.
6.2 Soft Deletion
Data may remain in backups temporarily.
6.3 Deletion Requests
You may request deletion via: phill.estes@gmail.com
6.4 Retained Data
We may keep anonymized or required data.
7. Security
We use reasonable safeguards but cannot guarantee absolute security.
8. Your Rights
You may request:
- Access
- Correction
- Deletion
Contact: phill.estes@gmail.com
9. User Responsibility
You are responsible for ensuring you have rights to upload content.
10. Children
Not intended for users under 18.
11. International Users
Data may be processed in the U.S.
12. Changes
Continued use = acceptance of updates.
13. Contact
CrewContraX, Inc.
phill.estes@gmail.com
14. Security Practices and Roadmap
We implement reasonable safeguards.
We are not currently SOC 2 certified but may pursue certification in the future.