Terms of Service — CrewContraX

Terms of Service

Company: CrewContraX, Inc. (“CrewContraX,” “Company,” “we,” “us,” or “our”)
Service: CrewContraX application, website, and related services (collectively, the “Service”)

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use the Service.

If you use the Service on behalf of an organization (including a labor union), you represent and warrant that you have authority to bind that organization to these Terms.

You must be at least 18 years old to use the Service.

2. Description of Service

CrewContraX provides a software platform that allows users to:

  • Upload union contracts and related documents
  • Upload work schedules and compare them against contract provisions
  • Ask questions and receive automated responses regarding uploaded materials
  • Analyze potential conflicts, interpretations, or considerations

The Service uses artificial intelligence and machine learning models.

3. Subscription, Billing, and Usage Limits

3.1 Paid Subscription

Access requires a paid subscription (monthly or annual).

3.2 Billing

  • Billed in advance on a recurring basis
  • Fees are non-refundable except as required by law
  • You authorize us to charge your payment method

3.3 Usage Limits

  • Includes usage limits (e.g., tokens/requests)
  • Limits reset periodically
  • Unused usage does not roll over

We may enforce limits or offer additional usage for a fee.

3.4 Cancellation

Cancellation takes effect at the end of the billing period.

4. No Legal Advice

THE SERVICE DOES NOT PROVIDE LEGAL ADVICE.

  • CrewContraX is not a law firm
  • No attorney-client relationship is created
  • Outputs are informational only

You must independently verify all information and consult professionals where appropriate.

5. AI and Accuracy Disclaimer

We do not guarantee outputs are:

  • Accurate
  • Complete
  • Reliable

Outputs may misinterpret contract language or omit provisions.

You assume all risk when using the Service.

6. User Content and Uploads

You are responsible for all uploaded content.

You represent that:

  • You have rights to upload it
  • It does not violate laws or agreements

Do not upload content you are not authorized to share.

7. Data Use

We may:

  • Store uploaded documents
  • Store queries and responses
  • Generate metadata and analytics

See Privacy Policy for details.

8. Confidentiality Disclaimer

The Service is not intended for privileged or confidential communications.

We do not guarantee confidentiality protections equivalent to legal privilege.

9. Intellectual Property

CrewContraX owns the Service.

You retain ownership of your content but grant us a license to:

  • Store
  • Process
  • Analyze

10. Organizational Accounts

Organizations are responsible for:

  • Account activity
  • User access
  • Compliance with Terms

11. Prohibited Uses

You may not:

  • Use unlawfully
  • Reverse engineer
  • Build competing services
  • Upload harmful content

12. Service Availability

We do not guarantee uninterrupted or error-free service.

We may modify or discontinue the Service at any time.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

CrewContraX is not liable for:

  • Loss of wages or benefits
  • Employment disputes
  • Contract misinterpretations

Total liability is limited to amounts paid in the last 12 months.

14. Indemnification

You agree to indemnify CrewContraX from claims arising from:

  • Your use
  • Your content
  • Violations of these Terms

15. Dispute Resolution; Binding Arbitration; Class Action Waiver

15.1 Agreement to Arbitrate

All disputes will be resolved through binding arbitration.

15.2 Informal Resolution

You agree to attempt resolution for 30 days via: phill.estes@gmail.com

15.3 Arbitration Rules

Administered by AAA under Consumer Rules.
Venue: Delaware or remote.

15.4 Waiver of Jury Trial

You waive any right to a jury trial.

15.5 Class Action Waiver

Disputes must be resolved individually. No class actions.

15.6 Batch Arbitration

Claims may not be consolidated without our consent.

15.7 Exceptions

Small claims court and injunctive relief allowed.

15.8 Opt-Out

You may opt out within 30 days by contacting: phill.estes@gmail.com

15.9 Severability

If unenforceable, remaining provisions apply.

16. Governing Law

Delaware law governs these Terms.

17. Termination

We may terminate access at any time.

18. Changes

Continued use = acceptance of updates.

19. Contact

CrewContraX, Inc.
phill.estes@gmail.com